Kiwi Cupid - bringing romance to Singles in New Zealand

All of our billing is handled by Paycom.Net. Please utilize their Customer Service link to resolve any issues. Let them know immediately if you still require their assistance (email them at billing@billingsupport.com - subject: KiwiCupid.com).

What happens if I meet someone and decide to cancel my Deluxe Account subscription?

Your Deluxe Account will remain active until the end of the original membership period. The membership will not be renewed after this time. For example, a one month membership will remain active for the entire one month period regardless of when you cancel. Please note that your profile will remain online until you remove it. When a membership changes from Deluxe back to Free, the email address and icq number fields will be removed from your profile. If you do not want anyone to contact you, simply remove your profile.

Will my membership be automatically renewed?

For your convenience, all memberships are automatically renewed. We work extremely hard to ensure your introduction to potential soulmates. You can cancel your membership at anytime. But before you do this, please let us know why you are not satisfied. We take member suggestions seriously and act on them whenever possible.

When I sign up for a 3 month membership, will I be charged $19.95 every month or I pay a one time fee for all the three months?

You will be charged $19.95 (US) once and then your membership will be valid for three months.

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